Human Asset Management

Resume of CNO Healthcare Executive (Open Relo) Chief Nursing Officer acute care hospital


 
Resume of Candidate # 328390, Executive position in the healthcare industry that uses both my operations and leadership skills to enhance the overall quality of care given to clients for a high-growth, progressive organization.
 
Profile
 
Dedicated healthcare executive with extensive experience in hospital, clinical and corporate settings.  Client and goal-oriented team leader with a commitment to continuous quality improvement and a proven ability to prioritize, analyze, plan, manage and motivate within a multi-location environment, with advanced skills in:
 
·             process improvement
·             logistics
·       communications
·             cross functional teams
·             human capital   development
·       government regulations
·             operating policies &  procedures
·             financial analysis
·       quality management
·             training and development
·             customer service
·       long term care management
 
Highlights/Professional Accomplishments
 
·         Proven leader with extensive experience in operations/health care management experience with a proven track record of delivering results.
·         Responsible for process improvement, financial and operational management in the clinical departments.
·         Reduced labor expenses by over $320K in one year through reengineering initiatives and implementation of staffing and productivity strategies.
·         Collaborated with other leaders to improve operational processes and systems in order to maximize the quality of care in key strategic patient areas.
·         Received the "CNO Award "  for the Region Division, in recognition of my leadership towards the  success of the Medical Center.
·         Successfully coordinated all activities related to the JCAHO survey.
·         Redesigned the workflow of the existing outpatient department to maximize and expedite the processing of patients.  Increased patient volume by 54% with corresponding increased reflection in revenues.
·         Worked directly with the CEO and Departmental heads to strategically market and build the services offered by the hospital.
·         Decreased agency utilization 3% year over year, labor cost by 45 % per APD over a one year period.
·         Successfully developed a community -wide scheduling model resulting in improved communication, patient flow, physician satisfaction and increased out-patient radiology volume.
 
Work Experience
 
Major For Profit Healthcare Corporation       2004 – 2006
Chief Nursing Officer – (2005-2006)
Director of Nursing – (2004-2005)
 
Major For Profit Hospital                                 2003 – 2004
Interim Chief Operating Officer
 
Major For Profit Hospital               1999 –  2003                                                                                
Chief Nursing Officer, (2001-2003)
Chief Nursing/Chief Clinical Officer, (1999-2001)
 
Large Healthcare System               1996 – 1998
Vice President, Clinical Services
 
Large Medical Center                    1982 – 1996
Chief Operating Officer (1994-1996)
Chief Nursing Officer (1992-1994)
Director of Nursing (1987-1992)
Various Nursing Positions (1982-1987)
 
Education / Memberships
 
·         Master of Science, Health Service Administration, Florida International University, Miami, FL
·         Bachelor in Science, Health Services Administration, Florida International University, Miami, FL
·         Certifications: Midwifery (London, England); Registered Nurse – Diploma, Hastings School of Nursing, Hastings, Sussex, England, Registered Nurse – State of Florida.
·         Affiliations: National Association of Health Care Services (inactive), American College of Healthcare Executives.
 
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